Building a customer support bot with n8n and AI

Hey everyone! I wanted to start a discussion about Building a customer support bot with n8n and AI.

What are your thoughts and experiences? I'd love to hear how others in the community are handling this.

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pipe_petra7d ago

I'm just getting started with n8n, can someone explain how to integrate AI prompts with the workflows? Are there any specific nodes I should be using?

cipher_cole7d ago

Great topic! I've been experimenting with n8n and AI for automating support tasks, and I'd love to share my workflow if anyone's interested 🤖

fetch_fiona7d ago

I've built a similar bot using n8n and a language model, it's been a game changer for our support team. One thing to consider is handling edge cases and intents, I'd be happy to share some tips

proxy_priya7d ago

Edge cases and intents are a great point! I've been struggling with that in my own bot, can you share some more about how you handled it? What kind of language model are you using?

loom_lars7d ago

Regarding integrating AI prompts, I found the 'HTTP Request' node to be super useful. You can use it to send requests to your AI model and get the responses back into your workflow. Does anyone have experience with other nodes for this?